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Doug has 38 years of experience in medical device and disposables market. Prior to co-founding Medical Imaging Solutions International, Doug was with MEDRAD Inc. a medical device and disposables manufacturer recognized as a global market leader of angiographic injectors and syringes to the radiology and cardiology markets and two-time recipient of the Malcolm Baldrige National Quality Award. While at Medrad (28 years) Doug’s portfolio of experience includes establishing and managing Global Clinical Support teams, successful launch and implementation of new technology (injectors) for CT (Computed Tomography) and MR (Magnetic Resonance) markets, managing specialized field teams globally, overseeing global training, and being recognized for establishing best in class processes for field teams resulting in exceptional customer satisfaction scores and feedback. Positions Doug has held included: Director, Global & North America Field Training, Director, Global Clinical Support, Director, Technical Sales & Support and Operations Manager.
In Doug’s 38 years his focus and passion has been on the customer, exceeding their expectations with the products and services they are receiving.
Member of Advisory Board
John P. Friel was President and Chief Executive Officer of MEDRAD, INC. from 1998 through 2010. He was a leading architect and prime mover of MEDRAD’s worldwide strategies for three decades, with particular emphasis on sales and marketing, international expansion, research and development, and organizational performance excellence. Under John’s leadership, MEDRAD achieved 15% average annual revenue growth; improved profit margins; increased international sales percentage of total revenues; expanded domestic manufacturing capacity three times and added manufacturing operations in Australia and China; and, completed several acquisitions and joint ventures, both domestic and international. While John was at the helm MEDRAD received the Malcolm Baldrige National Quality Award twice (2003 and 2010). The Baldridge Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States.
Prior to being named CEO he held positions at MEDRAD and Intec Systems, Inc. in sales, marketing, business development and finance, starting in 1980. Prior to joining MEDRAD, John began his career as a Senior Accountant with Deloitte (formerly Touche Ross & Company) in Pittsburgh, Pennsylvania. John currently serves on the Board of Directors of several medical device companies and several non-profit community organizations including the United Way, the Pittsburgh Public Theater and the Advisory Board of the Hillman Cancer Center. He graduated from Pennsylvania State University in 1975 and from Fletcher School of Law and Diplomacy, Tufts University, in 1980. John is married to Charlene Friel and has three children.